FAQ
Frequently Asked Questions
Welcome to the Brotherhood. Whether you're planning your next trip to the White Isle or just looking for the perfect pair of premium swim trunks for your local beach, we're here to help. Below you'll find answers to some of the most common questions we get. If you don't see what you're looking for, drop us a line at sales@sydandrex.com and we'll sort you out.
The Gear & Craftsmanship
What makes Syd & Rex swim trunks different?
We don't make board shorts; we make premium swim trunks designed to be a conduit to your best memories. Our trunks are crafted from upcycled SeaQual fabric (made from marine plastic and recycled PET bottles) and feature custom recycled cord tips, double-stitch seams, and a comfortable mesh brief. They are built to last from sunrise to sunset, year after year.
How should I care for my swim trunks?
A little salt water never hurt anyone, but to keep your trunks looking their best, we recommend a cold machine wash with similar colors. Hang them to dry in the shade. Avoid tumble drying or ironing -let the Balearic breeze do the work.
What sizes do you offer?
We believe the Brotherhood is open to all. Our Men's Swim Trunks range from X-Small all the way up to 5X-Large. Our Boys' Swim Trunks range from Size 2 to Size 12. For detailed fit information, check out our Size Guide.
Orders & Shipping
Where do you ship from, and how long does it take?
All orders ship directly from our warehouse in Ibiza, Spain. We process orders the same or next business day. Generally, global delivery takes about 7-10 days via the Spanish Postal Service (Correos).
Do you offer free shipping?
Absolutely. We offer free global shipping on all orders over €150. It’s not actually free—we just price it into the products so you don't have to worry about it at checkout.
Can I track my order?
Yes. Once your gear leaves the island, we'll send you an email with your shipment details and tracking information so you can follow its journey to your door.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your gear. We offer a 30-day return policy. Items must be unworn, unused, with tags attached, and in their original packaging (including the complimentary dry bag). If you are within the EU, you also have a 14-daycooling-off period.
How do I exchange for a different size?
The fastest way to get the right fit is to return your original item for a refund and place a new order for the correct size. Reach out to info@sydandrex.com to start the process, and we'll guide you through it.
Do I have to pay for return shipping?
If your return is accepted, we will provide instructions on how and where to send your package. Please note that original shipping costs are non-refundable, and customers are responsible for return shipping unless the item is defective.
Still have questions? We're always happy to chat.
Email us at sales@sydandrex.com